Get Support

New AMPP systems are live - here’s what you need to know!

AMPP’s system update delivers a more connected, efficient, and accessible digital experience—designed to better serve you.

Why this matters to you

This update will:

  • Enhances access to key resources
  • Creates a more integrated digital experience
  • Lays the foundation for future improvements
Latest Updates
Project Status
  1. Pre-planning

  2. In progress

  3. Launch

    Now live!

New and improved

Improved features and upgrades

New AMPP Store – Enhanced search for easier content discovery.

Revamped AMPP Profile Page – A redesigned experience for better access.

Updated Course Schedule Page & Education Transcript – Easier navigation and access.

Post-Transition: What you need to do after March 11, 2025

Extra support available: March 11 – March 21 - including weekends

Contact Customer Support 

System features & benefits

These features and benefits will help you effectively communicate the improvements of the new AMS/CMS/FMS system while addressing any questions or concerns from your contacts.

One-stop access for AMPP content
  • Single sign-on (SSO) access—members seamlessly explore all AMPP publications, standards, and resources through their AMPP Profile.
Powerful search & expanded content library
  • Faster, more precise search functionality makes it easy to find what users need.
  • Taxonomy-based indexing allows for subject-specific search terms across AMPP resources.
  • Expanded content library—members can access 12,000+ technical papers and 12,000+ magazine articles.
Streamlined standards access & version tracking
  • Browse 440+ AMPP Standards (members) and 920+ Standards (corporate members).
  • All versions of standards are linked so users can easily find the most current edition.
Seamless purchasing options
Improved access to conference content
  • Conference materials will now be delivered through the AMPP Store instead of zip files for a more convenient user experience.
More ways to engage with content
  • Access HTML versions of publications for an optimized reading experience.
  • Explore legacy content, ensuring continued access to historical insights and research.
Improve course registration & certification management
  • The redesigned Course Schedule Page offers easier navigation for training and education.
  • Certification tracking remains unchanged, allowing members to monitor their progress seamlessly.
Enhanced security & scalability
  • This upgrade paves the way for future improvements, including enhanced automation and system integrations.
  • AMPP has invested in a more secure and reliable digital infrastructure to better support members.

Start Exploring

System Update: Current accessibility & functionality updates

We appreciate your patience as we continue to refine and improve AMPP’s new systems. While many features are live, we are actively working to resolve a few outstanding issues. Below is an update on areas currently unavailable or experiencing temporary limitations:

Education & Certification
  • AMPP Course Results – Processing delays may occur.
  • AMPP eCourses – Currently unavailable for purchase, except for Ethics for the Corrosion Professional.
  • Previously Purchased eCourses – Not yet accessible; restoration is in progress.
  • Course Completion Certificates – Downloading and viewing certificates for previously completed courses is currently unavailable; resolution is in progress.
Membership & Corporate Accounts
  • Corporate Membership Rosters – Some users are experiencing issues with additional memberships purchased beyond their roster allocation; resolution is in progress.

Need help? We’ve got you covered!

For questions or assistance, please contact us during our support hours:
March 11 – March 21: Extended support, including weekends

Email customer support

Please note that we have a limited number of Spanish/Chinese-speaking representatives.

Email customer support

Give us a call

US: 1-800-797-6223
International: +1-281-228-6200

Office Locations

Houston

15835 Park Ten Place
Houston, Texas 77084, USA

US: 1-800-797-6223

International: +1-281-228-6200

Help and FAQ: Contact Customer Support

Pittsburgh

800 Trumbull Drive
Pittsburgh, PA 15205

US: +1-877-281-7772

International: +1-412-281-2331

Help and FAQ: Contact Customer Support

San Diego

4501 Mission Bay Drive
Suite 2G
San Diego, CA 92109

Tel: +1-858-768-0828

East Asia and Pacific Area - Kuala Lumpur

Level 27 Penthouse
Centrepoint North
Mid Valley City
Lingkaran Syed Putra
59200 Kuala Lumpur, Malaysia

Tel: +603-2027-4656

Email: Mervin Pereira

West Asia and Africa Area

Office No. 115
1st Floor, Saq Building
Custodian Of The Two Holly Mosque Road
Al Khobar 31952, Saudi Arabia

Tel: +966-13-8642040
Fax: +966-3-8642040

Email: Ali Cisse

Latin America

Praia de Botafogo, 501 – Bloco 1 – 1 andar

22250-911 - Rio de Janeiro-RJ, Brazil

US: +1-281-228-6484
Mobile: (55) 21 999838272

Email: Jose Sirera

Europe

Correspondence via
St John's Innovation Centre
Cowley Road
Cambridge
CB4 0WS
UK

Email: Bei Gu

NACE – Europe Companies House UK establishment number BR021050

Companies House registered company number FC035964 for NACE International Texas LLC

Career Development Centers

Houston

1440 South Creek Drive
Houston, Texas 77084

Pittsburgh

800 Trumbull Drive
Pittsburgh, PA 15205

Dubai

Dubai Training Center PO Box 345010
Block 10, Office 303
Dubai International Academic City
Dubai, UAE

+971 50 659 6416

Email: Nelson Kuriakose